Terms and Conditions
Terms of Service
CUSTOMS AND DUTIES
Customers are responsible for covering any customs and duties fees arising from their order.
RETURNS
Customers are responsible for covering the cost of returns. We recommend using a tracked service. Returns must be sent within 30 days of receipt for a refund or exchange.
OVERVIEW
This website is operated by RHE International Limited (trading as Rosie Etienne). Throughout the site, the terms “we”, “us” and “our” refer to RHE International Limited. We offer this website, including all information, tools, and services available from this site, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”). These Terms apply to all users, including browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms, you may not access the site or use our services.
(Sections 1–5 remain mostly unchanged, with “Rosie Etienne Ltd” replaced by “RHE International Limited (trading as Rosie Etienne)” throughout.)
SECTION 6A – PRODUCT INFORMATION, DISCLAIMERS & LEGAL JURISDICTION
RHE International Limited (trading as Rosie Etienne) is a Hong Kong–registered company offering ready-made womenswear and garments for personal use only.
Product Descriptions & Composition
We make every effort to ensure that product descriptions, including fabric composition and care instructions, are accurate. Unless otherwise stated, garments are made from synthetic or polyester-based materials designed to offer a silk-like finish. Slight variations may occur.
Care Guidance & Use
Follow all listed care instructions carefully. RHE International Limited accepts no responsibility for damage, allergic reactions, or injury caused by misuse or alteration.
International Sales
We ship internationally. Orders are processed and fulfilled from Hong Kong.
Legal Jurisdiction
By placing an order, all customers agree that purchases are governed by Hong Kong law and that any disputes will be handled exclusively in the courts of Hong Kong.
(Remaining sections follow your existing structure, just replacing the company name and jurisdiction where needed — e.g., Section 18 “Governing Law” now states Hong Kong instead of the United Kingdom.)
SECTION 20 – CONTACT INFORMATION
Questions about these Terms should be sent to:
📧 hello@rosieetienne.com
📍 RHE International Limited
Business Number: 78007632
2301, 23/F Bayfield Building
99 Hennessy Road, Wan Chai, Hong Kong